CUSTOMER CONVERSATION
Customers contact your business
Customers contact your business
VoiceWhatsAppSMSWeb
AI that understands how your business works
Built for the conversations that keep your business moving.
Haillo helps businesses automate customer conversations, routine tasks and everyday workflows across voice, WhatsApp and digital channels — without losing the personal experience customers expect.
HAILLO AGENTUnderstands what they need
Follows the workflow and rules you set.
BUSINESS KNOWLEDGEChecks approved information
Uses your documents, FAQs and connected data.
CONNECTED ACTIONSCompletes the next step
Updates systems, sends messages or involves your team.
Solutions by industry
Start with the work your team handles every day.
Each solution starts with real conversations and follows through into the workflow, system or person that should handle what happens next.
Healthcare
Healthcare & Medical Practices
Spend less time managing routine conversations. More time caring for patients.
Automate appointment requests, common questions, reminders and patient communication while keeping your team available for the conversations that need them.
Property
Property & Estate Agencies
Respond to every property lead while the interest is still there.
Qualify enquiries, answer property questions, capture requirements and help arrange viewings — even when your agents are busy.
Automotive
Automotive
Turn more enquiries into bookings and showroom opportunities.
Help customers enquire about vehicles, request service appointments, get common questions answered and connect with the right team.
Home Services
Home & Field Services
Turn incoming enquiries into booked work.
Capture customer requirements, answer common questions, qualify requests and help schedule jobs without relying on someone always being available to answer the phone.
Professional Services
Legal & Professional Services
Make client intake easier for your team and your clients.
Handle initial enquiries, capture structured information, answer routine questions and route prospective clients to the appropriate person.
Retail
Retail & E-commerce
Customer conversations shouldn’t become a bottleneck as you grow.
Help customers with product questions, order enquiries, common support requests and escalations across the channels they already use.
Conversation → Agent → outcome
AI that does more than answer.
Customer conversations can collect information, follow business rules, interact with systems, complete actions and bring in your team when judgement is needed.
- 01Understand
Know what the customer needs.
- 02Decide
Follow the Agent’s configured behaviour and rules.
- 03Act
Complete the next business step.
Built for growing South African businesses
What could Haillo handle for you?
Start with one repetitive conversation. Build the Agent behind it and see what changes.
Build your first Agent
Start free · Test before you go live