Choose the Haillo plan that fits your business. Add credits as you use AI voice, messaging and automation.
Each Agent includes its behaviour, workflow, voice, knowledge, channels and actions in one visual workspace. Move up when you need more agents or production capability.
Available to the first 50 paying customers. Secure your reduced monthly subscription price for your first 12 paid months.
Build and test your first complete agent before committing.
Upgrade when you are ready to launch.
Build and test in the browser. Upgrade to connect a live channel.
For businesses ready to launch one Agent over SMS.
Fixed for your first 12 paid months.
Live SMS usage is paid separately with Haillo Credits.
For small businesses ready to handle voice and digital conversations.
Fixed for your first 12 paid months.
Live conversation usage is paid separately with Haillo Credits.
For growing teams running agents across multiple roles or departments.
Fixed for your first 12 paid months.
Live conversation usage is paid separately with Haillo Credits.
Build each agent’s behaviour and workflow in one visual workspace, then choose the channel, insight and support level your business needs.
| Feature | Free | Start | Growth | Pro |
|---|---|---|---|---|
| Build | ||||
| Local phone number | Not included | 1 included | 1 included | 1 included |
| Agents | 1 | 1 | 2 | 10 |
| Included Haillo Credits | 5 | 25 | 100 | 500 |
| Visual agent workspace | Included | Included | Included | Included |
| Behaviour and workflow builder | Included | Included | Included | Included |
| Voice preview and microphone testing | Included | Included | Included | Included |
| Pre-publish agent review | Included | Included | Included | Included |
| Knowledge base | Basic | Included | Included | Advanced |
| Channels | ||||
| Live channel access | None — web testing only | SMS only | Voice, SMS + web widget | All channels |
| Voice calling | Not included | Not included | Included | Included |
| SMS | Not included | Included | Included | Included |
| Web widget | Not included | Not included | Included | Included |
| Not included | Not included | Not included | Included | |
| Actions | ||||
| Call transfers | Not included | Not included | Included | Included |
| Integrations | Not included | Not included | Basic | Advanced |
| Advanced branching and logic | Not included | Not included | Not included | Included |
| API and webhooks | Not included | Not included | Not included | Included |
| Insights | ||||
| Conversation history and outcomes | Testing | Basic | Basic | Advanced |
| Transcripts and customer feedback | Testing | Included | Included | Included |
| Advanced analytics | Not included | Not included | Not included | Included |
| Team | ||||
| Team users | 1 | 1 | 2 | Unlimited |
| Concurrent calls | Testing only | Not included | 2 | 10 |
| Support | ||||
| Standard support | Not included | Included | Included | Included |
| Priority support | Not included | Not included | Not included | Included |
Estimate phone and SMS usage. Subscription fees are separate.
Haillo Credits pay for usage separately from your monthly platform subscription. They cover phone conversations, SMS segments, custom evaluations and selected additional services. WhatsApp pricing is quoted separately.
No. Your unused Haillo Credits never expire, so they remain available whenever you are ready to use them.
Yes. The Free plan lets you build and test your first Haillo agent before moving to a paid production plan.
No. Haillo turns the underlying AI infrastructure into simple credits, so you never need to calculate tokens or provider costs. If you want more detail, you can always access a full breakdown of your usage. We believe pricing should be simple without compromising transparency.
Each Agent includes its visual workflow, role, personality, instructions, voice, model, knowledge, channels and connected actions in one workspace.
Yes. Start free, move to Start when you need SMS, choose Growth for voice calling and a web widget, and scale to Pro for more Agents and every supported channel.
Early Bird Pricing is available to the first 50 paying customers. Your reduced monthly subscription price is fixed for your first 12 paid months. Usage charges are billed separately and are not discounted.
Yes. Every paid plan includes one local Haillo number. When voice calling is enabled on your plan, you can forward your existing number to it or port an eligible number to Haillo. The exact setup depends on your current telephone provider.
Need more agents, higher usage or custom requirements? Contact us and we can discuss what your business needs.
Build your first AI agent for free and upgrade when you’re ready to put Haillo to work in your business.